Porch Group
porchgroup.com ↗In their words
“Importantly, customer satisfaction for our software products remains strong and improving. The latest NPS was 51 for inspection software, up 14% year-over-year; 61 for our Floify mortgage software, up 23%; and 71 for Rynoh, up 14%.”
“They are the bones of a home purchase or a refinance transaction and are not optional tools. Our customers rely on them deeply, which shows up in high NPS scores, and we wrap meaningful services around the software itself.”
“Porch Group Q2 results highlight Net Promoter Score among clients as part of competitive advantage.”
NPS disclosures (3)
Porch Group Q2 results highlight Net Promoter Score among clients as part of competitive advantage.
Importantly, customer satisfaction for our software products remains strong and improving. The latest NPS was 51 for inspection software, up 14% year-over-year; 61 for our Floify mortgage software, up 23%; and 71 for Rynoh, up 14%.
They are the bones of a home purchase or a refinance transaction and are not optional tools. Our customers rely on them deeply, which shows up in high NPS scores, and we wrap meaningful services around the software itself.
Retention disclosures (1)
Porch Group 2025 Form 10-K filing indicates customer retention monitoring as part of SaaS business oversight.
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Lighthouse companies in Real estate & homebuilding
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.