Public Policy Holding Company, Inc.
publicpolicy.it ↗In their words
“Our annual client retention of that revenue is 80% to 85%”
“Client retention remains in the mid eighties. Across the entire network.”
“Our clients renew at nearly 85%. That's why we start January 1, knowing where that much of the business is coming from.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Public Policy Holding Company, Inc. has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (7)
Retention rate: 80% (Q2 2026) — “our annual client retention of that revenue is 80% to 85%”
Retention rate: 86% (Q1 2026) — “Client retention remains in the mid eighties. Across the entire network.”
Retention rate: 85% (FY2025) — “our clients renew at nearly 85%. That's why we start January 1, knowing where that much of the business is coming from.”
Retention rate: 77.4% (FY2025) — “average annual renewal rate of approximately 77.4% between 2021 to 2025”
Net revenue retention: 85.5% (FY2025) — “average revenue retention rate of 85.5% between 2021 to 2025”
Retention rate: 78.3% (FY2024) — “average annual client renewal rate of approximately 78.3% between 2020 to 2024”
Net revenue retention: 84.4% (FY2024) — “average revenue retention rate of 84.4% between 2020 to 2024”
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Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.