PulteGroup
pultegroup.com ↗In their words
“I also want to recognize our team for their tireless efforts to deliver a superior home buying experience. I am proud to report that our customer surveys are now showing PulteGroup, Inc.'s Net Promoter Score, as measured one full year after the initial delivery of the home, has risen to a score of 65.”
“PulteGroup's Net Promoter Score climbed to 65 one year after delivery, on par with high-service consumer brands.”
“PulteGroup's Net Promoter Score remains among the highest in company history in 2026, with a Build Quality Index of 97.”
Disclosed NPS over time
Every Net Promoter Score PulteGroup has published, by date.
NPS disclosures (3)
PulteGroup's Net Promoter Score remains among the highest in company history in 2026, with a Build Quality Index of 97.
PulteGroup's Net Promoter Score climbed to 65 one year after delivery, on par with high-service consumer brands.
I also want to recognize our team for their tireless efforts to deliver a superior home buying experience. I am proud to report that our customer surveys are now showing PulteGroup, Inc.'s Net Promoter Score, as measured one full year after the initial delivery of the home, has risen to a score of 65.
Retention disclosures (0)
No retention figures yet.
3 earlier entries are in the full version. Get full access →
Lighthouse companies in Real estate & homebuilding
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.