This site limits showing results to the last 12 months. For full access, subscribe at CustomerGauge.com

NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Payments, wealth & financial services  /  Regional Management Corp.
58
Latest disclosed NPS
16 Sep 2026
3
NPS entries
3 with a number
2025–26
Years covered
3 entries in all

In their words

“King/market-research/fico-score-credit-insights-fall-2025-edition Auto Loans (36%) Student Loans (28%) Credit Cards (25%) Other (9%) Personal Lending (2%) Serving Our Customers Best Excellent net promoter score of 58(1) 84% of customers would apply to Regional Finance first the next time they need a loan(1) ~90% favorable ratings for key attributes(1): Loan process was quick,…”
— Regional Management Corp. · SEC 8-K filing · filed 20 Feb 2026 · NI-48903B4
“O-score-stays-717-even-consumers-are-faced-economic-uncertainty Auto Loans (36%) Student Loans (30%) Credit Cards (24%) Other (8%) Personal Lending (2%) 4 Serving Our Customers Best Excellent net promoter score of 61(1) 91% of customers would apply to Regional Finance first the next time they need a loan(1) 90+% favorable ratings for key attributes(1): Loan process was quick,…”
— Regional Management Corp. · SEC 8-K filing · filed 17 Nov 2025 · NI-0599416

Disclosed NPS over time

Every Net Promoter Score Regional Management Corp. has published, by date.

5758596061622026NPS 61 · 17 Nov 202561NPS 58 · 20 Feb 202658NPS 58 · 16 Sep 202658
5758596061622026NPS 61 · 17 Nov 202561NPS 58 · 20 Feb 202658NPS 58 · 16 Sep 202658

NPS disclosures (3)

Search the database →

16 Sep 2026
NPS58

Characteristics Size: $2,501 to $45,000 Average Origination: ~$6,700 Average Origination APR: 30.8% Portfolio Outstanding Balance: $1.7B # of Loans: 293,100 8 Serving Our Customers Excellent net promoter score of 58 84% of customers would apply to Regional Finance first the next time they need a loan ~90% favorable ratings for key attributes: Loan process was quick, easy, and…

— Regional Management Corp. · SEC 8-K filing · filed 16 Sep 2026 · NI-279B430
SEC 8-K filing ↗
20 Feb 2026
NPS58

…king/market-research/fico-score-credit-insights-fall-2025-edition Auto Loans (36%) Student Loans (28%) Credit Cards (25%) Other (9%) Personal Lending (2%) Serving Our Customers Best Excellent net promoter score of 58(1) 84% of customers would apply to Regional Finance first the next time they need a loan(1) ~90% favorable ratings for key attributes(1): Loan process was quick,…

— Regional Management Corp. · SEC 8-K filing · filed 20 Feb 2026 · NI-48903B4
SEC 8-K filing ↗
17 Nov 2025
NPS61

…o-score-stays-717-even-consumers-are-faced-economic-uncertainty Auto Loans (36%) Student Loans (30%) Credit Cards (24%) Other (8%) Personal Lending (2%) 4 Serving Our Customers Best Excellent net promoter score of 61(1) 91% of customers would apply to Regional Finance first the next time they need a loan(1) 90+% favorable ratings for key attributes(1): Loan process was quick,…

— Regional Management Corp. · SEC 8-K filing · filed 17 Nov 2025 · NI-0599416
SEC 8-K filing ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

15 earlier entries are in the full version. Get full access →

Lighthouse companies in Payments, wealth & financial services

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.