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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Retail & e-commerce  /  Revolve Group, Inc.

Revolve Group, Inc.

Retail & e-commerceFashion retailOnline Fashion RetailRVLV
revolve.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
89%
NRR
25 Feb 2026
40%
Retention
4 Aug 2026

In their words

“The repeat and retention rates have been really strong, with the most recent drop approaching 40%”
— Mike Karanikolas, Chief Executive Officer, Revolve Group, Inc. · Earnings call, Q2 2026 · 4 Aug 2026 · NI-7F48EEB

NPS disclosures (0)

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Retention disclosures (2)

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4 Aug 2026
Retention40%

Retention rate (Grow-Good): 40% (Q2 2026) — “the repeat and retention rates have been really strong, with the most recent drop approaching 40%”

— Mike Karanikolas, Chief Executive Officer, Revolve Group, Inc. · Earnings call, Q2 2026 · 4 Aug 2026 · NI-7F48EEB
Earnings call, Q2 2026 ↗
25 Feb 2026
NRR89%

Net revenue retention (cohort net sales retention rate): 89% (FY2025) — “Cohort net sales retention rate was 89% in 2025 compared to 85% in 2024”

— Revolve Group, Inc. · SEC 10-K annual report · filed 25 Feb 2026 · NI-87FECD9
SEC 10-K annual report ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.