Rimini Street
riministreet.com ↗In their words
“Revenue retention rate for service subscriptions which represent 93% of total revenue, was 90%”
“Revenue retention rate for service subscriptions, which makes up 96% of our revenue, was approximately 88%”
“Revenue retention rate for service subscriptions, which makes up 95% of our revenue, was 89%”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Rimini Street has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (6)
Rimini Street reports 90% gross retention rate at LD Micro conference.
Rimini Street reports service subscription revenue retention rate of 90% across portfolio.
Rimini Street reported a revenue retention rate of 93% for service subscriptions, which represent 93% of total revenue.
Net revenue retention (service subscriptions): 90% (Q2 2026) — “revenue retention rate for service subscriptions which represent 93% of total revenue, was 90%”
Net revenue retention (service subscriptions): 88% (Q4 2025) — “Revenue retention rate for service subscriptions, which makes up 96% of our revenue, was approximately 88%”
Net revenue retention (service subscriptions): 89% (Q3 2025) — “Revenue retention rate for service subscriptions, which makes up 95% of our revenue, was 89%”
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Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.