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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
105%
NRR
6 Mar 2026
100%
GRR
4 Mar 2026

In their words

“ADR reached approximately 100%, up from 96%”
— Eido Gal, CEO, Riskified · Earnings call, Q4 2025 · 4 Mar 2026 · NI-438140D
“Riskified's AI-powered platform is designed to improve customer retention by combating evolving fraud tactics in ecommerce.”
— reported by markets.ft.com · 18 Aug 2026 · NI-16031FC

NPS disclosures (0)

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No NPS disclosures yet.

Retention disclosures (3)

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18 Aug 2026
Retention

Riskified's AI-powered platform is designed to improve customer retention by combating evolving fraud tactics in ecommerce.

— reported by markets.ft.com · 18 Aug 2026 · NI-16031FC
markets.ft.com ↗
6 Mar 2026
NRR105%

Net revenue retention (Merchant accounts (active accounts)): 105% (FY2025) — “Our Net Dollar Retention Rate improved from 96% in 2024 to 105% in 2025.”

— Riskified · SEC 20-F annual report · filed 6 Mar 2026 · NI-7E9D9E1
SEC 20-F annual report ↗
4 Mar 2026
GRR100%

Gross revenue retention: 100% (FY2025) — “ADR reached approximately 100%, up from 96%”

— Eido Gal, CEO, Riskified · Earnings call, Q4 2025 · 4 Mar 2026 · NI-438140D
Earnings call, Q4 2025 ↗

17 earlier entries are in the full version. Get full access →

Lighthouse companies in Payments, wealth & financial services

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.