Rogers Communication, Inc.
rogers.com ↗In their words
“Postpaid mobile phone churn drop to 0.94% in the quarter, a solid improvement of 6 basis points from one year ago”
“Our churn improved to 1.43% for the fourth quarter and to 1.11% for the full year”
“Improved postpaid churn again this quarter to 1.43%, down 10 basis points”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Churn (postpaid mobile phone): 0.94% (Q2 2026) — “postpaid mobile phone churn drop to 0.94% in the quarter, a solid improvement of 6 basis points from one year ago”
Churn (mobile phone): 1.11% (FY 2025) — “our churn improved to 1.43% for the fourth quarter and to 1.11% for the full year”
Churn (postpaid mobile phone): 1.43% (Q4 2025) — “improved postpaid churn again this quarter to 1.43%, down 10 basis points”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.