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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Real estate & homebuilding  /  SBA Communications Corporation

SBA Communications Corporation

sbasite.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
17%
Churn
26 Feb 2026
2025–26
Years covered
5 entries in all

In their words

“I think the long-term domestic churn is around 1%”
— Brendan Cavanagh, President and Chief Executive Officer, SBA Communications Corporation · Earnings call, Q4 2025 · 26 Feb 2026 · NI-54B2A40
“International churn continues to be elevated, and we lost approximately $8 million of revenue in the quarter from carrier consolidation, bankruptcy restructuring and wireless operators network optimization”
— Marc Montagner, Chief Financial Officer, SBA Communications Corporation · Earnings call, Q4 2025 · 26 Feb 2026 · NI-0FA4F57
“We are getting closer to the end of consolidation churn in the U.S. with Sprint-related churn of approximately $17 million in the quarter”
— Marc Montagner, Chief Financial Officer, SBA Communications Corporation · Earnings call, Q4 2025 · 26 Feb 2026 · NI-5A7E115

NPS disclosures (0)

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Retention disclosures (5)

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26 Feb 2026
Churn1%

Churn (Domestic long-term): 1% (Long-term, 2025Q4) — “I think the long-term domestic churn is around 1%”

— Brendan Cavanagh, President and Chief Executive Officer, SBA Communications Corporation · Earnings call, Q4 2025 · 26 Feb 2026 · NI-54B2A40
Earnings call, Q4 2025 ↗
26 Feb 2026
Churn8%

Churn (International): 8% (Q4 2025) — “International churn continues to be elevated, and we lost approximately $8 million of revenue in the quarter from carrier consolidation, bankruptcy restructuring and wireless operators network optimization”

— Marc Montagner, Chief Financial Officer, SBA Communications Corporation · Earnings call, Q4 2025 · 26 Feb 2026 · NI-0FA4F57
Earnings call, Q4 2025 ↗
26 Feb 2026
Churn17%

Churn (Sprint-related churn, U.S.): 17% (Q4 2025) — “we are getting closer to the end of consolidation churn in the U.S. with Sprint-related churn of approximately $17 million in the quarter”

— Marc Montagner, Chief Financial Officer, SBA Communications Corporation · Earnings call, Q4 2025 · 26 Feb 2026 · NI-5A7E115
Earnings call, Q4 2025 ↗
3 Nov 2025
Churn1.25%

Churn (Non-Sprint domestic): 1.25% (Q3 2025) — “Non-Sprint related domestic annual churn continues to be between 1% and 1.5% of our domestic site leasing revenue”

— Marc Montagner, Chief Financial Officer, SBA Communications Corporation · Earnings call, Q3 2025 · 3 Nov 2025 · NI-7F592B5
Earnings call, Q3 2025 ↗
3 Nov 2025
Churn3.7%

Churn (Domestic): 3.7% (Q3 2025) — “Third quarter domestic organic leasing revenue growth... was 5.3% on a gross basis and 1.6% on a net basis, including 3.7% of churn”

— SBA Communications Corporation management · Earnings call, Q3 2025 · 3 Nov 2025 · NI-8D970C2
Earnings call, Q3 2025 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.