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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Sea Limited

Sea Limited

TechnologyInternet platformsInternet PlatformSE
sea.com ↗
—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
70%
Retention
3 Mar 2026
2026
Years covered
1 entries in all

In their words

“Our kind of the subscription retention rate has grown from 40% to 70%, let's say for Indonesia over the past few quarters”
— Hou Tianyu, CFO, Sea Limited · Earnings call, Q4 2025 · 3 Mar 2026 · NI-E81A828

NPS disclosures (0)

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Retention disclosures (1)

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3 Mar 2026
Retention70%

Retention rate (Shopee VIP program (Indonesia)): 70% (Q4 2025) — “our kind of the subscription retention rate has grown from 40% to 70%, let's say for Indonesia over the past few quarters”

— Hou Tianyu, CFO, Sea Limited · Earnings call, Q4 2025 · 3 Mar 2026 · NI-E81A828
Earnings call, Q4 2025 ↗

4 earlier entries are in the full version. Get full access →

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.