SentinelOne, Inc.
sentinelone.com ↗In their words
“Our dollar-based net retention rate for these customers was 109%, driven by these large organizations continuing to adopt the broader platform”
“Tomer mentioned our phenomenal NPS score of over 70, which is a place the best SaaS companies in the world aspire to be in.”
“SentinelOne reports expanding net revenue retention rates as the company achieves upmarket customer growth.”
NPS disclosures (1)
Tomer mentioned our phenomenal NPS score of over 70, which is a place the best SaaS companies in the world aspire to be in.
Retention disclosures (6)
SentinelOne reports expanding net revenue retention rates as the company achieves upmarket customer growth.
SentinelOne's dollar-based net revenue retention for customers with over $100K ARR declined from 115% in fiscal 2024 to 109% in fiscal 2026.
SentinelOne demonstrated expanding net revenue retention gains driven by multiproduct adoption and AI offerings, fueling land-and-expand strategy across product lines.
SentinelOne Q2 FY2027: net revenue retention for customers spending $100k+ ARR expanded sequentially for the third consecutive quarter.
Net revenue retention ($100K+ ARR customers): 109% (Q4 2026) — “our dollar-based net retention rate for these customers was 109%, driven by these large organizations continuing to adopt the broader platform”
Gross revenue retention ($100K+ ARR customers): 96% (Q4 2026) — “For customers with $100,000 or more in ARR, our gross retention rate was 96% in Q4”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.