Simulations Plus
simulations-plus.com ↗In their words
“For top 20 pharma clients, we've historically had 100% logo retention”
“91% renewal rate for the quarter”
“Top 25 customers represent about 46% of overall software revenue and these customers are highly stable with 100% logo retention and 90% plus gross revenue retention”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Simulations Plus has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (7)
Retention rate ($1 billion-plus pharma): 90% (Q2 2026) — “For $1 billion-plus pharma, defined as companies generating over $1 billion in global revenue, we've seen 90% logo retention”
Retention rate (Top 20 pharma clients): 100% (Q2 2026) — “For top 20 pharma clients, we've historically had 100% logo retention”
Retention rate (Software overall): 91% (Q2 2026) — “91% renewal rate for the quarter”
Gross revenue retention (Top 25 customers): 90% (Q2 2026) — “Top 25 customers represent about 46% of overall software revenue and these customers are highly stable with 100% logo retention and 90% plus gross revenue retention”
Retention rate (Software overall): 83% (Q1 2026) — “83% renewal rate for the quarter”
Retention rate: 88% (FY 2025) — “For the fiscal year, we achieved average revenue per client of $143,000 and our renewal rate was 88%”
Retention rate: 83% (Q4 2025) — “we achieved an 83% renewal rate for the quarter”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.