Skillsoft
skillsoft.com ↗In their words
“Our dollar retention rate, or DRR, improved to 95% from 94% in the prior year quarter”
“Our DRR was 105% in the first quarter. Up significantly from 91% in Q1 26”
“Large customer enterprises who are deeper adopters of our advanced features and have demonstrated approximately 115% dollar retention rate in Q3.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Skillsoft has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (6)
Skillsoft's dollar retention rate improved to 95% in Q2 2027 from 94% in the prior year.
Net revenue retention: 95% (Q2 2027) — “our dollar retention rate, or DRR, improved to 95% from 94% in the prior year quarter”
Net revenue retention: 105% (Q1 2027) — “our DRR was 105% in the first quarter. Up significantly from 91% in Q1 26”
Net revenue retention (TDS): 98% (Q4 2026) — “Our TDS LTM dollar retention rate, or DRR, as of the fourth quarter was 98% compared to 105% in the prior year quarter.”
Net revenue retention (Large customer enterprises): 115% (Q3 2026) — “large customer enterprises who are deeper adopters of our advanced features and have demonstrated approximately 115% dollar retention rate in Q3.”
Net revenue retention (Enterprise (specialist-led deals)): 105% (Q3 2026) — “deals involving these specialists delivering a 105% dollar retention rate in the third quarter.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.