This site limits showing results to the last 12 months. For full access, subscribe at CustomerGauge.com

NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Travel, hospitality & leisure  /  Soul Community Planet

Soul Community Planet

scphotel.com ↗
61
Latest disclosed NPS
26 Sep 2026
2
NPS entries
1 with a number
2026
Years covered
2 entries in all

In their words

“Soul Community Planet reported an average guest Net Promoter Score of 61.4 as of June 2026, rated as 'Exceptional' and exceeding major hotel chains.”
— reported by streetinsider.com · 26 Sep 2026 · NI-DDD578F
“Soul Community Planet's first Wildfree Hotel in Colorado Springs features strong Net Promoter Scores and guest loyalty.”
— reported by streetinsider.com · 17 Jun 2026 · NI-59A922D

NPS disclosures (2)

Search the database →

26 Sep 2026
NPS61

Soul Community Planet reported an average guest Net Promoter Score of 61.4 as of June 2026, rated as 'Exceptional' and exceeding major hotel chains.

— reported by streetinsider.com · 26 Sep 2026 · NI-DDD578F
streetinsider.com ↗
17 Jun 2026
NPSProgram

Soul Community Planet's first Wildfree Hotel in Colorado Springs features strong Net Promoter Scores and guest loyalty.

— reported by streetinsider.com · 17 Jun 2026 · NI-59A922D
streetinsider.com ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

1 earlier entries are in the full version. Get full access →

Lighthouse companies in Travel, hospitality & leisure

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.