SoundHound AI
soundhound.com ↗In their words
“Restaurant renewal rates reached 100% for key accounts”
“SoundHound guidance calls for 15% to 20% decline in 2026, with revenue retention impact.”
“SoundHound AI improved net retention and increased recurring revenue, paired with higher sales and narrower quarterly loss.”
NPS disclosures (1)
SoundHound AI launches an AI-powered Customer Effort Score tool that replaces traditional post-interaction surveys with continuous, interaction-level measurement.
Retention disclosures (6)
SoundHound guidance calls for 15% to 20% decline in 2026, with revenue retention impact.
SoundHound AI improved net retention and increased recurring revenue, paired with higher sales and narrower quarterly loss.
SoundHound AI Q2 results highlight net retention and increased recurring revenue.
Retention rate (restaurant): 100% (Q2 2026) — “restaurant renewal rates reached 100% for key accounts”
SoundHound AI's growth narrative centres on net retention and increased recurring revenue.
SoundHound AI improved net retention and increased recurring revenue.
6 earlier entries are in the full version. Get full access →
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.