SouthState Bank Corp
southstatebank.com ↗In their words
“Peers… …And Superior Credit Peer Median For end note descriptions, see Earnings Presentation End Notes starting on slide 29. Recognized as a top‑quartile leader in consumer banking client experience, earning a J.D. Power Net Promoter Score of 49, exceeding the top‑quartile threshold of 46 among the Top 50 largest U.S. banks by assets.”
“SouthState achieved Net Promoter Score of 64 in consumer banking segment, alongside record loan growth and strong credit quality in Q2 2026.”
Disclosed NPS over time
Every Net Promoter Score SouthState Bank Corp has published, by date.
NPS disclosures (5)
Peers … And Superior Credit Peer Median For end note descriptions, see Earnings Presentation End Notes starting on slide 29. Recognized as a top‑quartile leader in consumer banking client experience, earning a J.D. Power Net Promoter Score of 49, exceeding the top‑quartile threshold of 46 among the Top 50 largest U.S. banks by assets.
SouthState achieved Net Promoter Score of 64 in consumer banking segment, alongside record loan growth and strong credit quality in Q2 2026.
…rage 20-year Average … -year 5-year Average 20-year Average 1-year 5-year Average 20-year Average For end note descriptions, see Earnings Presentation End Notes starting on slide … Recognized as a top-quartile leader in consumer banking client experience, earning a J.D.
…rage 20-year Average … -year 5-year Average 20-year Average 1-year 5-year Average 20-year Average For end note descriptions, see Earnings Presentation End Notes starting on slide … Recognized as a top-quartile leader in consumer banking client experience, earning a J.D.
Power’s annual US Retail Banking Satisfaction Study which uses net promoter score and other retail customer satisfaction metrics (1) Adjusted EPS, PPNR per share, adjusted ROATCE, and adjusted ROAA are Non-GAAP measures that exclude the impact of merger, branch consolidation, severance-related, and other expense, gains or losses on AFS securities and other one-time adjustments…
Retention disclosures (0)
No retention figures yet.
2 earlier entries are in the full version. Get full access →
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.