Spok Holdings, Inc.
spok.com ↗In their words
“Net unit churn in the fourth quarter improved 12 basis points to 1.3% from the prior quarter”
“We saw a 20 basis point sequential improvement in quarterly net unit churn in the third quarter at 1.4%, down from 1.6% in the prior quarter”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Churn (wireless pager units): 1.3% (Q4 2025 (monthly)) — “Net unit churn in the fourth quarter improved 12 basis points to 1.3% from the prior quarter”
Churn (wireless net unit): 1.4% (Q3 2025) — “we saw a 20 basis point sequential improvement in quarterly net unit churn in the third quarter at 1.4%, down from 1.6% in the prior quarter”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.