Sportradar
sportradar.com ↗In their words
“Achieved a Customer Net Retention Rate of 108% excluding contributions from IMG”
“Customer Net Retention Rate of our top 200 clients, who represent approximately 79% of our revenue, was 109% (excluding any contribution from IMG) in 2025 and 127% in 2024”
“Achieved a Customer Net Retention Rate of 109%”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Sportradar has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (4)
Net revenue retention (excluding IMG contributions): 108% (Q1 2026) — “Achieved a Customer Net Retention Rate of 108% excluding contributions from IMG”
Net revenue retention (Top 200 clients (79% of revenue)): 109% (FY2025) — “Customer Net Retention Rate of our top 200 clients, who represent approximately 79% of our revenue, was 109% (excluding any contribution from IMG) in 2025 and 127% in 2024”
Net revenue retention: 109% (FY2025) — “Achieved a Customer Net Retention Rate of 109%”
Net revenue retention: 114% (Q3 2025) — “Achieved a Customer Net Retention Rate of 114%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.