springbig
springbig.com ↗In their words
“SpringBig Holdings reports net revenue retention of 86%, consistent with prior-year period, while non-cannabis revenue surged over 200%.”
“Net revenue retention 79 % for the twelve months ended December 31, 2025, compared with 88% for the twelve months ended December 31, 2024”
“Our net revenue retention rate was 83% for the twelve months ended September 30, 2025, compared with 88% for the twelve months ended September 30, 2024”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures springbig has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (7)
Net revenue retention: 66% (Q2 2026 (three months ended June 30, 2026)) — “Net revenue retention 66 % 78 %”
SpringBig's technology platform is designed to support customer engagement and retention for retail businesses.
SpringBig Holdings reports net revenue retention of 86%, consistent with prior-year period, while non-cannabis revenue surged over 200%.
Net revenue retention: 86% (Q1 2026 (three months ended March 31, 2026)) — “Net revenue retention 86 % 86 %”
Net revenue retention: 79% (FY2025) — “Net revenue retention 79 % for the twelve months ended December 31, 2025, compared with 88% for the twelve months ended December 31, 2024”
Springbig and Meadow unveiled a seamless loyalty and POS integration for regulated industries to support customer engagement and retention.
Net revenue retention (retail clients): 83% (twelve months ended September 30, 2025) — “Our net revenue retention rate was 83% for the twelve months ended September 30, 2025, compared with 88% for the twelve months ended September 30, 2024”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.