Sprinklr, Inc.
sprinklr.com ↗In their words
“Expansion from this customer cohort stayed north of 110% for the fifth consecutive quarter.”
“Sprinklr faces pressure from declining customer retention rates impacting revenue stability amid AI push.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Net revenue retention (enterprise customer cohort): 110% (Q2 2027) — “expansion from this customer cohort stayed north of 110% for the fifth consecutive quarter.”
Sprinklr faces pressure from declining customer retention rates impacting revenue stability amid AI push.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.