SPS Commerce, Inc.
spscommerce.com ↗In their words
“SPS recognized with a world-class Net Promoter Score of 80 by its global client base.”
“SPS recognized with a world-class Net Promoter Score of 80 and 95% enterprise client retention.”
“SPS is recognized with a world-class Net Promoter Score by its global client base of more than 8,000 employees.”
NPS disclosures (3)
SPS is recognized with a world-class Net Promoter Score by its global client base of more than 8,000 employees.
SPS was recognized with a world-class Net Promoter Score by its global client base in the American Business Awards.
SPS recognized with a world-class Net Promoter Score of 80 by its global client base.
Retention disclosures (1)
SPS recognized with a world-class Net Promoter Score of 80 and 95% enterprise client retention.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.