Standard Life
standardlife.com ↗In their words
“Standard Life reported an excellent Net Promoter Score of +60 in 2025 and welcomed 247k new workplace pension members, up from 216k in 2024.”
“Standard Life segment achieved NPS of +61 (up 6 points from year-end 2025), with 95% of customers rating financial advice highly.”
Disclosed NPS over time
Every Net Promoter Score Standard Life has published, by date.
NPS disclosures (3)
Standard Life reported an excellent Net Promoter Score of +60 in 2025 and welcomed 247k new workplace pension members, up from 216k in 2024.
Standard Life reports H1 2026 NPS of 64 (up 4 points) and client retention at 99.8%.
Standard Life segment achieved NPS of +61 (up 6 points from year-end 2025), with 95% of customers rating financial advice highly.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.