State Street
statestreet.com ↗In their words
“State Street CMO transformed marketing approach to support client retention through early relationship establishment.”
“Improve risk excellence outcomes • Improve Client NPS Key Activities In order to establish and deliver a global IS strategy to achieve financial, strategic, and organizational goals, including specific targets related to our U.S. business, Mr. Ambrosius is expected to engage in the following activities that primarily or entirely take place in the U.S.: •”
NPS disclosures (1)
Improve risk excellence outcomes • Improve Client NPS Key Activities In order to establish and deliver a global IS strategy to achieve financial, strategic, and organizational goals, including specific targets related to our U.S. business, Mr. Ambrosius is expected to engage in the following activities that primarily or entirely take place in the U.S.: •
Retention disclosures (1)
State Street CMO transformed marketing approach to support client retention through early relationship establishment.
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Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.