Stellantis
stellantis.com ↗In their words
“Stellantis launches new Mopar marketing campaign to support dealers in strengthening customer retention.”
“Jeep employed SoluCX's Net Promoter Score methodology to measure customer experience through dealership visits.”
“Stellantis reported multimillion-dollar Q2 profit with CDJR stores generating high Net Promoter Scores.”
NPS disclosures (2)
Jeep employed SoluCX's Net Promoter Score methodology to measure customer experience through dealership visits.
Stellantis reported multimillion-dollar Q2 profit with CDJR stores generating high Net Promoter Scores.
Retention disclosures (2)
Stellantis launches new Mopar marketing campaign to support dealers in strengthening customer retention.
Stellantis hits bottom in dealer rankings; service visits present critical customer retention opportunities against aftermarket competition.
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Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.