Subaru
subaru.com ↗In their words
“Subaru earns top ranking in 2026 American Customer Satisfaction Index (ACSI).”
“Subaru of America launches new VP of loyalty and aftersales position to strengthen service customer retention through transparency and trust.”
NPS disclosures (1)
Subaru earns top ranking in 2026 American Customer Satisfaction Index (ACSI).
Retention disclosures (1)
Subaru of America launches new VP of loyalty and aftersales position to strengthen service customer retention through transparency and trust.
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Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.