Suncorp
suncorp.com.au ↗In their words
“Suncorp Group's NPS across Australian consumer business increased to +11.7 in FY26, up from +9.1 in FY25.”
“Suncorp reported improved Consumer Australia Net Promoter Score with continued digital uptake at 73.3% of sales made online.”
“Simon Clarke at Suncorp Bank leads digital customer reporting including Net Promoter Score metrics.”
NPS disclosures (3)
Suncorp Group's NPS across Australian consumer business increased to +11.7 in FY26, up from +9.1 in FY25.
Suncorp reported improved Consumer Australia Net Promoter Score with continued digital uptake at 73.3% of sales made online.
Simon Clarke at Suncorp Bank leads digital customer reporting including Net Promoter Score metrics.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.