This site limits showing results to the last 12 months. For full access, subscribe at CustomerGauge.com

NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  Sunrise Communications AG

Sunrise Communications AG

sunrise.ch ↗
—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2026
Years covered
1 entries in all

In their words

“This ensures a consistent focus on customer satisfaction across all operational levels. Both NPS scores remained stable, showing slight improvement overall in 2025 compared to the previous year. Responsible marketing, products and services To protect its customers and ensure customer satisfaction, Sunrise places great emphasis on responsible marketing.”
— Sunrise Communications AG · SEC 20-F annual report · filed 18 Feb 2026 · NI-1309D82

NPS disclosures (1)

Search the database →

18 Feb 2026
NPSProgram

This ensures a consistent focus on customer satisfaction across all operational levels. Both NPS scores remained stable, showing slight improvement overall in 2025 compared to the previous year. Responsible marketing, products and services To protect its customers and ensure customer satisfaction, Sunrise places great emphasis on responsible marketing.

— Sunrise Communications AG · SEC 20-F annual report · filed 18 Feb 2026 · NI-1309D82
SEC 20-F annual report ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

3 earlier entries are in the full version. Get full access →

Lighthouse companies in Telecom & media

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.