Swiggy
swiggy.com ↗In their words
“Swiggy's Bolt service enhances growth and customer retention, contributing over 10% of orders with 10-minute delivery times.”
“Swiggy's Bolt instant food-delivery service shows 4–6 percentage points higher monthly customer retention than the platform average.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Swiggy's Bolt service enhances growth and customer retention, contributing over 10% of orders with 10-minute delivery times.
Swiggy's Bolt instant food-delivery service shows 4–6 percentage points higher monthly customer retention than the platform average.
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Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.