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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Talkdesk
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Latest disclosed NPS
no score published
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NPS entries
0 with a number
2026
Years covered
2 entries in all

In their words

“Talkdesk launches proactive AI agents to automate customer engagement, retention, onboarding, and revenue growth workflows.”
— reported by blogs.cisco.com · 29 May 2026 · NI-F9EB5CF
“Talkdesk reports 20% increase in client retention via CX automation gains and enhanced customer self-service.”
— reported by developingtelecoms.com · 4 Mar 2026 · NI-83EDF11

NPS disclosures (0)

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Retention disclosures (2)

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29 May 2026
Retention

Talkdesk launches proactive AI agents to automate customer engagement, retention, onboarding, and revenue growth workflows.

— reported by blogs.cisco.com · 29 May 2026 · NI-F9EB5CF
blogs.cisco.com ↗
4 Mar 2026
Retention+20%

Talkdesk reports 20% increase in client retention via CX automation gains and enhanced customer self-service.

— reported by developingtelecoms.com · 4 Mar 2026 · NI-83EDF11
developingtelecoms.com ↗

2 earlier entries are in the full version. Get full access →

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.