This site limits showing results to the last 12 months. For full access, subscribe at CustomerGauge.com

NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Consumer goods & food  /  Tapestry, Inc.
—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2026
Years covered
1 entries in all

In their words

“We enhanced both our in-store and digital experiences, simplifying the customer journey and elevating engagement. As a result, Net Promoter Scores increased versus prior year, indicating that the consumer is both recognizing and valuing the enhanced shopping experience.”
— Joanne Crevoiserat, Chief Executive Officer, Tapestry, Inc. · Earnings call, Q3 2026 · 7 May 2026 · NI-98F1DE4

NPS disclosures (1)

Search the database →

7 May 2026
NPSProgram

We enhanced both our in-store and digital experiences, simplifying the customer journey and elevating engagement. As a result, Net Promoter Scores increased versus prior year, indicating that the consumer is both recognizing and valuing the enhanced shopping experience.

— Joanne Crevoiserat, Chief Executive Officer, Tapestry, Inc. · Earnings call, Q3 2026 · 7 May 2026 · NI-98F1DE4
Earnings call, Q3 2026 ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

Lighthouse companies in Consumer goods & food

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.