TELUS Digital
telusdigital.com ↗In their words
“TELUS Digital named as a leader in customer experience management, with depth across customer service, support, sales, and retention services.”
“TELUS Digital showcases AI-powered customer experience solutions leveraging Net Promoter Score-driven feedback models.”
“TELUS Digital research shows enterprises leaving revenue on the table in customer retention management.”
NPS disclosures (1)
TELUS Digital showcases AI-powered customer experience solutions leveraging Net Promoter Score-driven feedback models.
Retention disclosures (2)
TELUS Digital named as a leader in customer experience management, with depth across customer service, support, sales, and retention services.
TELUS Digital research shows enterprises leaving revenue on the table in customer retention management.
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Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.