Tesla
tesla.com ↗In their words
“Tesla includes NPS question in Cybercab rider questionnaire to gather feedback on cabin features.”
“Tesla regains top spot in brand loyalty with stronger consumer retention as auto market stabilizes.”
NPS disclosures (1)
Tesla includes NPS question in Cybercab rider questionnaire to gather feedback on cabin features.
Retention disclosures (1)
Tesla regains top spot in brand loyalty with stronger consumer retention as auto market stabilizes.
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Lighthouse companies in Automotive (makers, dealers, parts)
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.