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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Toast, Inc.

Toast, Inc.

TechnologyVertical softwareRestaurant Management SaaSTOST
toasttab.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
109%
NRR
12 Feb 2026
2025–26
Years covered
2 entries in all

In their words

“Our SaaS net retention rate remained in a healthy range at 109% in 2025”
— Elena Gomez, Chief Financial Officer (CFO), Toast, Inc. · Earnings call, Q4 2025 · 12 Feb 2026 · NI-1AE5873
“Toast and Uber expand their relationship to create customer retention apps and promotional tools.”
— reported by digitaltransactions.net · 5 Nov 2025 · NI-2B56E60

NPS disclosures (0)

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Retention disclosures (2)

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12 Feb 2026
NRR109%

Net revenue retention (SaaS): 109% (2025) — “Our SaaS net retention rate remained in a healthy range at 109% in 2025”

— Elena Gomez, Chief Financial Officer (CFO), Toast, Inc. · Earnings call, Q4 2025 · 12 Feb 2026 · NI-1AE5873
Earnings call, Q4 2025 ↗
5 Nov 2025
Retention

Toast and Uber expand their relationship to create customer retention apps and promotional tools.

— reported by digitaltransactions.net · 5 Nov 2025 · NI-2B56E60
digitaltransactions.net ↗

13 earlier entries are in the full version. Get full access →

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.