Tower
thig.com ↗In their words
“Tower's Net Promoter Score improved to +50 from +41 a year earlier, as reported in H1 earnings.”
“Tower Ltd reports NPS increased to +44 in Canada, with 63% digital adoption in sales.”
“Tower appointed a new Chief Operations Officer whose tenure saw Net Promoter Score improve by 32 points, supporting growth and customer service.”
Disclosed NPS over time
Every Net Promoter Score Tower has published, by date.
NPS disclosures (3)
Tower appointed a new Chief Operations Officer whose tenure saw Net Promoter Score improve by 32 points, supporting growth and customer service.
Tower's Net Promoter Score improved to +50 from +41 a year earlier, as reported in H1 earnings.
Tower Ltd reports NPS increased to +44 in Canada, with 63% digital adoption in sales.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.