Wyndham Worldwide Corp
wyndhamhotels.com ↗In their words
“We have a 97% retention rate for owners that are current on their loan or paid it off”
“Wyndham forecasted improved Net Promoter Score as it continues deploying AI concierge technology that has answered over 3 million calls year-to-date.”
NPS disclosures (1)
Wyndham forecasted improved Net Promoter Score as it continues deploying AI concierge technology that has answered over 3 million calls year-to-date.
Retention disclosures (1)
Retention rate (owners current on loan or paid off): 97% (Q1 2026) — “we have a 97% retention rate for owners that are current on their loan or paid it off”
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Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.