TWFG
twfg.com ↗In their words
“Consolidated written premium retention was 93%, up from 89% in the prior year period”
“TWFG reported consolidated retention of 92% in Q1 earnings with 35.3% total revenue growth.”
“We saw consolidated growth in both renewals and new business while maintaining a 92% retention rate”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures TWFG has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (3)
Retention rate: 93% (Q2 2026) — “Consolidated written premium retention was 93%, up from 89% in the prior year period”
TWFG reported consolidated retention of 92% in Q1 earnings with 35.3% total revenue growth.
Retention rate: 92% (Q4 2025) — “We saw consolidated growth in both renewals and new business while maintaining a 92% retention rate”
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Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.