Uber
uber.com ↗In their words
“Uber to acquire ezCater, aiming to boost net revenue retention and cross-sell within Uber for Business.”
“Uber increasingly uses AI to manage pricing and improve customer retention.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Uber to acquire ezCater, aiming to boost net revenue retention and cross-sell within Uber for Business.
Uber increasingly uses AI to manage pricing and improve customer retention.
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Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.