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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

UDR, Inc.

udr.com ↗
—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
5.2%
Retention
30 Apr 2026
2025–26
Years covered
3 entries in all

In their words

“Renewal rate growth of 5.2%, which was 70 basis points higher than a year ago”
— Mike Lacey, Chief Operating Officer, UDR, Inc. · Earnings call, Q1 2026 · 30 Apr 2026 · NI-1E41511
“Renewal rate growth of 3.3% and new lease rate growth of negative 2.6%”
— Michael Lacy, Chief Operating Officer, UDR, Inc. · Earnings call, Q3 2025 · 30 Oct 2025 · NI-0A500EA
“UDR is using data, AI and resident outreach to lift retention and improve pricing.”
— reported by investing.com · 18 Sep 2026 · NI-D337934

NPS disclosures (0)

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No NPS disclosures yet.

Retention disclosures (3)

Open in the retention database →

18 Sep 2026
Retention

UDR is using data, AI and resident outreach to lift retention and improve pricing.

— reported by investing.com · 18 Sep 2026 · NI-D337934
investing.com ↗
30 Apr 2026
Retention5.2%

Retention rate: 5.2% (Q1 2026) — “renewal rate growth of 5.2%, which was 70 basis points higher than a year ago”

— Mike Lacey, Chief Operating Officer, UDR, Inc. · Earnings call, Q1 2026 · 30 Apr 2026 · NI-1E41511
Earnings call, Q1 2026 ↗
30 Oct 2025
Retention3.3%

Retention rate: 3.3% (Q3 2025) — “renewal rate growth of 3.3% and new lease rate growth of negative 2.6%”

— Michael Lacy, Chief Operating Officer, UDR, Inc. · Earnings call, Q3 2025 · 30 Oct 2025 · NI-0A500EA
Earnings call, Q3 2025 ↗

25 earlier entries are in the full version. Get full access →

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.