This site limits showing results to the last 12 months. For full access, subscribe at CustomerGauge.com

NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  Uniti
—
Latest disclosed NPS
no score published
3
NPS entries
0 with a number
2025–26
Years covered
3 entries in all

In their words

“This formula has led to industry-leading churn and NPS scores and predictable mid-single-digit growth at Uniti. Fiber is indisputably a superior product and coupled with execution prowess, we're now firmly on the same path post our merger with Windstream.”
— Kenneth Gunderman, Chief Executive Officer, Uniti · Earnings call, Q3 2025 · 4 Nov 2025 · NI-5B058EB
“Uniti boosts Net Promoter Score through Oracle Autonomous AI Database and GenAI implementation.”
— reported by oracle.com · 18 Feb 2026 · NI-EE9133B
“Uniti boosted customer satisfaction and Net Promoter Score using Oracle Autonomous AI Database and GenAI solutions.”
— reported by oracle.com · 17 Jan 2026 · NI-36256AA

NPS disclosures (3)

Search the database →

18 Feb 2026
NPSProgram

Uniti boosts Net Promoter Score through Oracle Autonomous AI Database and GenAI implementation.

— reported by oracle.com · 18 Feb 2026 · NI-EE9133B
oracle.com ↗
17 Jan 2026
NPSup

Uniti boosted customer satisfaction and Net Promoter Score using Oracle Autonomous AI Database and GenAI solutions.

— reported by oracle.com · 17 Jan 2026 · NI-36256AA
oracle.com ↗
4 Nov 2025
NPSProgram

This formula has led to industry-leading churn and NPS scores and predictable mid-single-digit growth at Uniti. Fiber is indisputably a superior product and coupled with execution prowess, we're now firmly on the same path post our merger with Windstream.

— Kenneth Gunderman, Chief Executive Officer, Uniti · Earnings call, Q3 2025 · 4 Nov 2025 · NI-5B058EB
Earnings call, Q3 2025 ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

25 earlier entries are in the full version. Get full access →

Lighthouse companies in Telecom & media

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.