Unum Group
unum.com ↗In their words
“It was last week that actually an independent survey by NMG on brokers rated as the number 1 for Net Promoter Score, and we led the market in pretty much every major capability, whether that's relationship management, claims, management, absence management, rehab product, value-added service.”
“Unum Group reported steady premium growth with increasing sales and good retention in Q2 2026.”
NPS disclosures (1)
It was last week that actually an independent survey by NMG on brokers rated as the number 1 for Net Promoter Score, and we led the market in pretty much every major capability, whether that's relationship management, claims, management, absence management, rehab product, value-added service.
Retention disclosures (1)
Unum Group reported steady premium growth with increasing sales and good retention in Q2 2026.
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Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.