21Vianet Group, Inc.
vnet.com ↗NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
Churn (VNET managed hosting services): 0.1% (FY2025) — “Our average monthly hosting churn rate for managed hosting services was 0.4% in 2023, 0.2% in 2024, and 0.1% in2025”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.