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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Real estate & homebuilding  /  Walker & Dunlop, Inc.
72
Latest disclosed NPS
10 Mar 2026
2
NPS entries
2 with a number
2025–26
Years covered
2 entries in all

In their words

“And our bankers and brokers exceed their clients' expectations consistently, which in the services business is the best branding and marketing possible. W&D's net promoter score year-to-date is 86, a number well above the financial services industry average and a reflection of the exceptional people, technology and client focus of Walker & Dunlop.”
— Willy Walker, Chairman and Chief Executive Officer, Walker & Dunlop, Inc. · Earnings call, Q3 2025 · 6 Nov 2025 · NI-6176C25

Disclosed NPS over time

Every Net Promoter Score Walker & Dunlop, Inc. has published, by date.

707580852026NPS 86 · 6 Nov 202586NPS 72 · 10 Mar 202672
707580852026NPS 86 · 6 Nov 202586NPS 72 · 10 Mar 202672

NPS disclosures (2)

Search the database →

10 Mar 2026
NPS72

KINGGS1GS2 KRIS MIKKELSEN EVP & Co - Head of Capital Markets INVESTOR DAY 2026 CLIENT - … 2026 38 NET PROMOTER SCORE Walker & Dunlop Net Promoter Score INVESTOR DAY 2026 39GS1 ROLE OF … Source (for…

— Walker & Dunlop, Inc. · SEC 8-K filing · filed 10 Mar 2026 · NI-C51A41E
SEC 8-K filing ↗
6 Nov 2025
NPS86

And our bankers and brokers exceed their clients' expectations consistently, which in the services business is the best branding and marketing possible. W&D's net promoter score year-to-date is 86, a number well above the financial services industry average and a reflection of the exceptional people, technology and client focus of Walker & Dunlop.

— Willy Walker, Chairman and Chief Executive Officer, Walker & Dunlop, Inc. · Earnings call, Q3 2025 · 6 Nov 2025 · NI-6176C25
Earnings call, Q3 2025 ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.