Whatfix
whatfix.com ↗In their words
“Whatfix achieves B2B SaaS Customer Net Promoter Score of 65 in 100th percentile of B2B SaaS industry and surpasses 100 Fortune 500 customers.”
“Whatfix reported a customer satisfaction score of 99.9% alongside expanded partner network to over 150 global partners.”
NPS disclosures (2)
Whatfix achieves B2B SaaS Customer Net Promoter Score of 65 in 100th percentile of B2B SaaS industry and surpasses 100 Fortune 500 customers.
Whatfix reported a customer satisfaction score of 99.9% alongside expanded partner network to over 150 global partners.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.