WillScot Holdings Corp
willscot.com ↗In their words
“And third, we're continuing to make improvements across our support center operations, resulting in accelerated cash collections, reduced days sales outstanding and significant improvements in Net Promoter Scores related to our invoicing and customer service functions.”
“We expanded our omnichannel capabilities, providing a more contemporary and integrated customer experience with a focus on proactive communication at every customer touchpoint. Our central operations team drove measurable improvements in the order‑to‑cash cycle, resulting in accelerated collection timing and higher net promoter scores, which we expect to continue into 2026.”
“We intend to build upon these strengths while stabilizing our more transactional product lines. Second, we are driving our operating excellence initiatives with clear progress both in our cash generation, as well as our customer satisfaction and net promoter scores.”
NPS disclosures (3)
We expanded our omnichannel capabilities, providing a more contemporary and integrated customer experience with a focus on proactive communication at every customer touchpoint. Our central operations team drove measurable improvements in the order‑to‑cash cycle, resulting in accelerated collection timing and higher net promoter scores, which we expect to continue into 2026.
And third, we're continuing to make improvements across our support center operations, resulting in accelerated cash collections, reduced days sales outstanding and significant improvements in Net Promoter Scores related to our invoicing and customer service functions.
We intend to build upon these strengths while stabilizing our more transactional product lines. Second, we are driving our operating excellence initiatives with clear progress both in our cash generation, as well as our customer satisfaction and net promoter scores.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.