Workiva Inc.
workiva.com ↗In their words
“Workiva's gross retention rate was 97%, and the net retention rate was 111%”
“Workiva reported 112% net retention, supported by expanding large enterprise deals and multi-solution adoption.”
“Workiva reported net revenue retention rate of 112% in Q1, indicating customers are boosting their spending.”
NPS disclosures (1)
Workiva maintains an industry-leading Net Promoter Score, largely due to its high-touch professional services.
Retention over time
Retention figures Workiva Inc. has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (14)
Net revenue retention: 110.5% (Q2 FY2026 (June 30, 2026)) — “Our net retention rate including add-ons was 110.5% as of the quarter ended June 30, 2026, down from 113.7% as of June 30, 2025.”
Net revenue retention: 111% (Q2 2026) — “Workiva's gross retention rate was 97%, and the net retention rate was 111%”
Workiva reported 112% net retention, supported by expanding large enterprise deals and multi-solution adoption.
Workiva reported net revenue retention rate of 112% in Q1, indicating customers are boosting their spending.
Workiva emphasizes customer retention as a key factor in Q1 earnings outlook.
Workiva Q1 2026 earnings highlight continued net retention strength reflecting increased penetration into complex compliance markets.
Net revenue retention: 112.4% (Q1 FY2026 (March 31, 2026)) — “Our net retention rate including add-ons was 112.4% as of the quarter ended March 31, 2026, up from 110.1% as of March 31, 2025.”
Gross revenue retention: 97.3% (Q1 FY2026 (March 31, 2026)) — “Our gross retention rate was 97.3% as of March 31, 2026, flat from March 31, 2025.”
Net revenue retention: 112% (Q1 2026) — “Workiva's gross retention rate was 97%, and the net retention rate was 112%”
Net revenue retention: 112.8% (December 31, 2025) — “Our net retention rate was 112.8% as of December 31, 2025.”
Gross revenue retention: 97.2% (December 31, 2025) — “Our gross retention rate of 97.2% as of December 31, 2025.”
Net revenue retention: 113% (Q4 2025) — “Workiva's gross retention rate was 97%, and the net retention rate was 113%”
Gross revenue retention: 97% (Q4 2025) — “Workiva's gross retention rate was 97%, and the net retention rate was 113%”
Net revenue retention: 113.6% (Q3 2025) — “Net retention rate including add-ons was 113.6% as of the quarter ended September 30, 2025, up from 110.5% as of September 30, 2024”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.