Wyndham Hotels & Resorts, Inc.
wyndhamhotels.com ↗In their words
“Best in class economy retention rate of of over 94%”
“And that is just huge for us. Our economy brands are seeing some of the highest net promoter score growth improvement year over year that we have ever seen. Super 8 up 800 basis points Days Inn up 900 basis points.”
“I mean we've seen our strongest year-over-year gains since going public across all of our quality and all of our guest satisfaction metrics, whether it's our Net Promoter Scores or our overall satisfaction scores, they're all at record highs.”
NPS disclosures (2)
And that is just huge for us. Our economy brands are seeing some of the highest net promoter score growth improvement year over year that we have ever seen. Super 8 up 800 basis points Days Inn up 900 basis points.
I mean we've seen our strongest year-over-year gains since going public across all of our quality and all of our guest satisfaction metrics, whether it's our Net Promoter Scores or our overall satisfaction scores, they're all at record highs.
Retention disclosures (1)
Retention rate (economy): 94% (2025) — “best in class economy retention rate of of over 94%”
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Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.