Yodel
evri.com ↗In their words
“Yodel and Evri each achieved an average satisfaction score of 56% across all elements of the contact process in Ofcom's parcel firm rating for the fourth consecutive year.”
NPS disclosures (1)
Yodel and Evri each achieved an average satisfaction score of 56% across all elements of the contact process in Ofcom's parcel firm rating for the fourth consecutive year.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.