Verticals / Business services / Printing, mail & document services
Printing, mail & document services
2
Companies
with a public disclosure
1
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
3
Silent
known companies, nothing published
Lighthouse companies
Pitney Bowes
Printing, mail & document services · pitneybowes.com
90NPS · 2026
“We have the highest service levels. I think our Net Promoter Scores are over 90, which is ridiculously high. So we're very well positioned to gain share.”
Latest: Earnings call, Q2 2026
More companies
Number of entries in brackets.
Silent
Companies we know of in printing, mail & document services that have published nothing on NPS or retention.
Print & Forms Services
Printing & Graphics Services
Printing Services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.