Universities & colleges
9
Companies
with a public disclosure
2
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
10
Silent
known companies, nothing published
Lighthouse companies
De Montfort University
Universities & colleges · dmu.ac.uk
40NPS · 2026
“De Montfort University achieved a Net Promoter Score of 40, significantly above global benchmarks.”
Latest: dmu.ac.uk
SV
Sierra Vista
Universities & colleges
7NPS · 2025
“Sierra Vista district reports Net Promoter-style recommendation score rose from 6.78 to 7.04 in year three.”
Latest: citizenportal.ai
More companies
Number of entries in brackets.
Silent
Companies we know of in universities & colleges that have published nothing on NPS or retention.
University
Business School
University
University
University
University
University
University
Public University
University
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.