Verticals / Industrials, materials & construction / Chemicals
Chemicals
12
Companies
with a public disclosure
5
Gave a number
a disclosed NPS
50
Median latest NPS
last 3 years
39
Silent
known companies, nothing published
Lighthouse companies
Nova
Chemicals · novachemicals.com
72NPS · 2026
20262026
“Nova received the highest net promoter score of 72.1%, securing the No. 1 ranking in quality and overall performance.”
Latest: canplastics.com
Croda International PLC
Chemicals · croda.com
43NPS · 2026
20262026
“Group customer Net Promoter Score is +43, with latest survey recently launched.”
Latest: londonstockexchange.com
Covestro
Chemicals · covestro.com
98NPS · 2026
“Covestro earns 2026 Top Employer recognition in China with a net promoter score of 98.3, supported by AI-powered HR initiatives.”
Latest: manufacturingtodayindia.com
Johnson Matthey
Chemicals · johnsonmatthey.com
47NPS · 2026
“Johnson Matthey reports its Net Promoter Score increased to 47 in Q4 2026, noting that anything above 40 is considered strong.”
Latest: seekingalpha.com
More companies
Number of entries in brackets.
Silent
Companies we know of in chemicals that have published nothing on NPS or retention.
Fortune 500 #111
Fortune 500 #265
Fortune 500 #345
W
Fortune 500 #364
Fortune 500 #375
Fortune 500 #405
Fortune 500 #427
Fortune 500 #454
Specialty Chemicals
Specialty Chemicals
Chemicals & Polymers
Petrochemicals
Fertilizer Producer
Specialty Chemicals
Specialty Chemicals
Specialty Ingredients
Polymer Manufacturer
Chemicals & Polymers
Specialty Chemicals
Specialty Chemicals
Chemical Manufacturing
Chemical Manufacturing
Chemicals
Specialty Chemicals
Specialty Chemicals
Chemical Manufacturing
Specialty Chemicals
Industrial Gases & Chemicals
Materials
Specialty Chemicals
Specialty Chemicals
Specialty Chemicals
Specialty Chemicals
Specialty Materials
Tank Storage & Logistics
Specialty Chemicals
Chemical Manufacturing
Specialty Chemicals
Textile Manufacturing
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.